Skip to main content

Team members

Everyone with access to your stable — admins, instructors, and helpers — with roles, invitations, and access all in one place.

ForAdminsInstructors

On this page

The Members page lists everyone with access to your stable — the people who run it, not the riders. Admins and instructors can open it; admins get full control, instructors get a read-only view of the roster.

The Members page, grouped by role
The Members page, grouped by role

Finding a member

  • Search by name, email, or phone in the box at the top.
  • Filter by role using the tabs next to the search box — Owner, Instructors, Helpers, Clients, and Horse owners each show a live count.

Reading the list

Members are grouped into sections by role — Owner, Instructors, Helpers, Clients, and Horse owners — with a count next to each section heading. Each row shows:

  • Name and email, with a coloured avatar.
  • Role — one badge per role a person holds; a person can hold more than one.
  • Joined — how long ago they joined.
  • Phone, if one is on file.

Deactivated members are tucked under a Disabled strip at the bottom — click it to expand and see who's been removed.

Inviting a member

  1. Click Invite member in the top-right corner.
  2. Enter their email. Admins can invite any role; instructors can only invite customer or horse owner.
  3. Optionally add their full name and phone — this saves them a step when they accept.
  4. Click Send invitation. They get an email with a one-click sign-in link that adds them to your stable.

While an invitation is waiting to be accepted, it shows in a Pending invitations strip above the list (admins only), where you can resend it or cancel it.

The roles

  • Admin (Owner) — full control: settings, billing, money, and managing every other member.
  • Instructor — runs the schedule, rides, passes, vouchers, and payments, and can view the member roster, but can't change stable settings or other people's roles.
  • Helper — a free, limited role. Can see the schedule and the horses list, and update a horse's welfare status (for example marking it resting), but can't touch money, bookings, or settings.
  • Customer and Horse owner also appear here if they've been added as members — see Customers for how riders and owners are managed day to day.

A member can hold more than one role at once — for example an instructor who is also a horse owner. Admins change a person's roles from the role badge in their row, or open their detail panel for a fuller view of their roles, status, and join date.

A member's detail panel
A member's detail panel

Deactivating a member

Open the menu on a member's row and choose Deactivate. They immediately lose access to the stable; their history stays intact and you can Reactivate them later from the same menu. You can't deactivate your own account, and a stable must always keep at least one admin.

Good to know

  • Changing a member's email sends a fresh sign-in link to the new address.
  • Instructors can't invite an admin, another instructor, or a helper — only admins can grant staff roles.
  • Deactivating someone doesn't delete anything — it just removes their access.

Related

  • Customers — where the people who ride, rather than work, are managed.
  • Requests — the booking-requests inbox instructors and admins work from.
Team members · Horsenose