Help center
Guides to every screen and feature in Nose — for barn owners, instructors, and riders.
Getting started
- Welcome to NoseWhat Nose is, who it's for, and how these docs are organized.AdminsInstructorsHelpersRidersHorse owners
- Your first setupThe guided trail you meet the first time you sign in — pick your road, then set your barn up in about eight minutes.Admins
- Create a barnSet up your own barn in a few minutes — the barns picker, the short guided setup that creates it, and where the first-run onboarding fits in.Admins
- Accepting an invitationYou were invited to a barn — how to accept in one click, and what to ask for if you weren't.AdminsInstructorsHelpersRidersHorse owners
- The dashboardThe home screen staff land on inside a barn — key figures, a revenue trend, and the day-to-day operational widgets, all yours to rearrange.AdminsInstructors
- Getting your riders inThe four ways a rider joins your barn — what you do on your end, and what they see on theirs.AdminsInstructorsRiders
Schedule & rides
- Week and day viewsThe staff schedule — the week grid and the day matrix, how to move between them, filter, zoom, and reveal canceled rides.AdminsInstructorsHelpers
- Creating and editing ridesOpen the ride panel to add a ride, set its type, time, instructor, and horses, add riders, make it repeat, and edit, cancel, or delete it later.AdminsInstructors
- Settling a rideMark who showed up and take payment — cash, card, BLIK/transfer, pass, voucher, or balance — right from the ride.AdminsInstructors
Horses
People
- People and rolesEveryone at your barn — riders, staff, and helpers — with activity, passes, balance, and family, plus roles, status, and invitations.AdminsInstructors
- Family accountsLink a parent to a child rider so they can see and manage rides, passes, and balances on the child's behalf.AdminsInstructorsRiders
- Ride requestsThe inbox for riders asking to join or book a ride — confirm them onto a ride, or decline with a note.AdminsInstructors
Passes & vouchers
Money
Boarding
- Plans, contracts & chargesTurn on the boarding module, set your billing rules, run contracts, and record payments.AdminsInstructors
- Your horse's board (owner portal)See your boarding contract, what's due, your credit, and the full charge history — for free.Horse ownersRiders
- Health reminders — deworming, vaccinations & farrierSet a routine once and Nose reminds the right people before it's due — and follows up if it slips.AdminsInstructorsHelpersRidersHorse owners
Settings
- GeneralYour barn's name, shown across the app.Admins
- LocationsWhere rides happen, including optional color tags.Admins
- Ride typesDefaults for duration, pricing and calendar colors.Admins
- Hours & calendarCurrency, barn opening hours and calendar grid step.Admins
- Booking & cancellationCustomer self-signup toggle and the self-cancel cutoff in hours.Admins
- PricingOne live sheet: what customers pay per ride type, pass pricing, and instructor compensation — plus the price-change history.Admins
- Instructor compensationThe compensation model and rate for each instructor — per ride, per month, or both.Admins
- Pass & voucher setupDefine the pass bundles you sell, decide whether passes can be shared, and set your voucher rules.Admins
- SubscriptionYour subscription, plan, invoices, and payment method — managed from a browser.Admins
For riders
- Signing in & joining a barnGet into Nose without a password — and the ways you become a member of a barn.Riders
- Your dashboardWhat you see when you open your barn — your next ride, your passes and balance, and what's coming up.Riders
- Booking ridesAsk for a seat on a scheduled ride, then track whether the barn accepted it.Riders
- Your wallet and passesCheck what you owe or have in credit, and see the rides left on each of your passes and vouchers.Riders
- Visiting a barnBrowse a barn's public schedule and ask to join a ride — no account needed.Riders
Account & data
- Your accountYour name and contact details, language, appearance, and notifications — the settings that follow you across every barn.
- The notification centerThe bell keeps a record of everything Nose told you in this barn — including the messages you never received, because it is not a channel.
- Export my dataRequest a copy of everything Nose holds about you as a downloadable file.
- Delete my accountClose your account for good — what happens, the 30-day grace period, and how to change your mind.