Helpcentrum
Gidsen voor elk scherm en elke functie in Nose — voor staleigenaren, instructeurs en ruiters.
Getting started
- Welcome to NoseWhat Nose is, who it's for, and how these docs are organised.BeheerdersInstructeursHelpersRuitersPaardeneigenaren
- Your first setupThe guided trail you meet the first time you sign in — pick your road, then set your stable up in about eight minutes.Beheerders
- Create a stableSet up your own stable in a couple of minutes — the stable-basics form, the stables picker, and where the guided first-run setup fits in.Beheerders
- Accepting an invitationYou were invited to a stable — how to accept in one click, and what to ask for if you weren't.BeheerdersInstructeursHelpersRuitersPaardeneigenaren
- The dashboardThe home screen staff land on inside a stable — key figures, a revenue trend, and the day-to-day operational widgets, all yours to rearrange.BeheerdersInstructeurs
- Getting your riders inThe four ways a rider joins your stable — what you do on your end, and what they see on theirs.BeheerdersInstructeursRuiters
Schedule & rides
- Week and day viewsThe staff schedule — the week grid and the day matrix, how to move between them, filter, zoom, and reveal cancelled rides.BeheerdersInstructeursHelpers
- Creating and editing ridesOpen the ride panel to add a ride, set its type, time, instructor, and horses, add riders, make it repeat, and edit, cancel, or delete it later.BeheerdersInstructeurs
- Settling a rideMark who showed up and take payment — cash, card, BLIK/transfer, pass, voucher, or balance — right from the ride.BeheerdersInstructeurs
Horses
- The horse rosterYour whole stable of horses in one list — status, workload, history, and settings a click away.BeheerdersInstructeurs
- Horse groupsGroup horses — sport horses, children's horses, and so on — to filter the roster and steer each ride to the right ones. Managed on the Horses page.Beheerders
People
- CustomersEveryone who rides at your stable — their activity, passes, balance, and family, in one place.BeheerdersInstructeurs
- Team membersEveryone with access to your stable — admins, instructors, and helpers — with roles, invitations, and access all in one place.BeheerdersInstructeurs
- Family accountsLink a parent to a child rider so they can see and manage rides, passes, and balances on the child's behalf.BeheerdersInstructeursRuiters
- Ride requestsThe inbox for riders asking to join or book a ride — confirm them onto a ride, or decline with a note.BeheerdersInstructeurs
Passes & vouchers
Money
Boarding
Settings
- GeneralYour stable's name, shown across the app.Beheerders
- LocationsWhere rides happen, including optional color tags.Beheerders
- Ride typesDefaults for duration, pricing and calendar colours.Beheerders
- Hours & calendarCurrency, stable opening hours and calendar grid step.Beheerders
- Booking & cancellationCustomer self-signup toggle and the self-cancel cutoff in hours.Beheerders
- PricingOne live sheet: what customers pay per ride type, pass pricing, and instructor compensation — plus the price-change history.Beheerders
- Instructor compensationThe compensation model and rate for each instructor — per ride, per month, or both.Beheerders
- Pass & voucher setupDefine the pass bundles you sell, decide whether passes can be shared, and set your voucher rules.Beheerders
- Billing & planYour subscription, plan, invoices, and payment method — managed from a browser.Beheerders
For riders
- Signing in & joining a stableGet into Nose without a password — and the ways you become a member of a stable.Ruiters
- Your dashboardWhat you see when you open your stable — your next ride, your passes and balance, and what's coming up.Ruiters
- Booking ridesAsk for a seat on a scheduled ride, then track whether the stable accepted it.Ruiters
- Your wallet and passesCheck what you owe or have in credit, and see the rides left on each of your passes and vouchers.Ruiters
- Visiting a stableBrowse a stable's public schedule and ask to join a ride — no account needed.Ruiters
Account & data
- Your accountYour name and contact details, language, appearance, and notifications — the settings that follow you across every stable.
- Export my dataRequest a copy of everything Nose holds about you as a downloadable file.
- Delete my accountClose your account for good — what happens, the 30-day grace period, and how to change your mind.